Cancel within 30 days for a full refund. Bad weather conditions are a common cause of shipping delays. : The Final Solution! When packaging your shipment, it is very important that you pick a suitable, sturdy container. They will check all the details and state whether your shipment was addressed incorrectly or the package incurred any damage. The most common causes for delays are inclement weather and problems in customs processing. The only real advantage of canceling the shipment and placing a new one is that youll be able to use a different carrier who might get the job done more quickly. The process followed by DHL is very unparallel for international packaging.Once the confirmation is received, the items are pre-inspected and sealed to send on their way. Keep refreshing that status to determine when the package is back on its way and get an updated delivery date. These reasons for the DHL hold may include the following: In most cases, we give a week or two for parcels to be finally delivered. Mines been on hold in Hong Kong almost a week. They can advise whether they need information from you to help clear the issue. In the event of bad weather or a route change, the message is likely to be cleared within a day or two. Importers cant always be at the port to track shipments. It is usually due to a delay in the packages journey. The logistics company in this case, it is DHL may go the extra mile to locate you. Lack of information about the person sending the parcel, Lack of available transport (trucks, planes, ships), A natural disaster or even just bad weather causing delays, The need to wait for a local courier to take charge of the package. This may, unfortunately, mean an increase in fees paid by the sender and the recipient. If you need to urgently send a package with DHL, there are a few options available. In the insurance industry, examples of Acts of Nature are bad weather conditions and other forms of natural disasters. What is USPS Priority Mail Express & how much does it cost? It also means that the consignment is ready to be released by Customs. Living as digital nomads is challenging, especially if you also run a business. So, if your shipment is work-related, your work will also be impacted. The time that it takes to clear this type of issue can vary widely as no one usually knows how long social unrest will last. Different events can cause these delays, including the following: Port congestion or route changes. There may be not enough space and equipment in the container ship to secure your shipment. Overview. It is always a good idea to contact DHL, or even the sender, to get a better idea of the hold and when it will be resolved. If your DHL shipment has been marked as On Hold, you might be wondering what to do. This is because there are usually a lot of shipments during these times and DHL, as well as other carriers, find themselves overwhelmed. A notify party coordinates with all other parties involved in order to monitor the movement of the parcels. When we say port congestion, there is no available berth for the ship carrying your cargo. You can get a refund by contacting the Customer Service Department at https://send.dhlparcel.co.uk/parcel-services/help. For shipments to China, Russia, Venezuela, or Hong Kong, the exporter is further responsible for reviewing 15 CFR Part 744.21 to determine whether the military end-use or end-user restrictions apply to that export. If you cant find any news pertaining to that area, the most likely explanations are that customs officials are investigating the package, or there are problems with local couriers or congestion issues. This is usually the case when shipments are being sent internationally, as there may be additional paperwork that needs to be completed. Ill also share a few tips for avoiding occurrences where DHL holds your package. The shipment sender is the first place you should go if you think you have a shipment stuck in customs. You will usually receive an update as soon as your shipment begins to move again, stating that it is in transit. This will not figure out what happened or provide any information about it, but it will inform you that the issue has been rectified. Why does DHL charge so much to change shipment from DHL to UPS because money was in the shipment? Save my name, email, and website in this browser for the next time I comment. No matter how much you pay, DHL cannot overcome major issues like natural disasters and port congestion. This is especially important for international shipments. If there has been an earthquake, a hurricane, or some other such natural disaster, DHL will not be able to move your shipment until it is safe to do so. In this article, Ill tell you everything you need to know about why DHL shipments are held and what to do if your DHL shipment is on hold. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. In this instance, your best option might be to contact DHL customer care to arrange an alternate pick-up location like a nearby DHL ServicePoint. Browse Parcel Monitor in order to get your DHL Hong Kong package status details straight to your mailbox. By Tuesday, things could be up and running like normal again. Unavoidable circumstances can cause shipment delays. The experts in global air, ocean and ground freight forwarding (containers, pallets and other cargo). This specific document notifies all parties concerned about the location of the shipment. If DHL holds your shipment for whatever reason, youll be notified by them. Press J to jump to the feed. We want to leave a greener Earth for our children. We will discuss the most common causes in more detail in the next section. Shipping regularly? Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. All rights reserved. Hoping yours gets to you quickly and safely! in the U.S., even under normal conditions. How Many Stamps Do I Need? Delay of shipment may result from bad weather conditions. In most cases, DHL is already working to clear the issue. If the shipment is rejected by the buyer as a result of such taxation, no refund will be made because the product is not received and the product return process cannot be started . Learn More Insights and Innovation Rated 4.7 / 5 based on 1,047 reviews. For example, U.S. Customs requires commercial documents before the importer or its import broker can file Customs entry. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. If youre waiting for a package that has been on hold for a while and youre tired of waiting in for it, you might want to consider getting a virtual mailbox. Make sure you keep checking on it so you will know when it has arrived. Is DHL shipping to Hong Kong? DHL Shipment on Hold needs attention. The DHL shipment on hold status can be frustrating because it almost always means a delay in the delivery of your package. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. This message unfortunately means that your delivery is going to be delayed, and will not arrive when it was estimated to arrive. This is highly dependent on the source of the delay. The dedicated place for all discussions on replica watches. But dont panic. The issue of port congestion seems to increase every year. But what do you do when DHL has placed your shipment on hold? This change in route almost always leads to a. for the packages that are already on the truck or ship. Do you have a watch guy that does service on replicas for u on the island? In general, once the shipment has reached our facility, a tracking event will appear. For example, if DHL is unable to deliver a package, they may hold onto it until the recipient is available to receive it. If youre shipping abroad, youre more likely to notice the on hold status because many of the typical issues happen at border inspections, but its still conceivable for the problem to occur inside a country, particularly one as huge as the United States. It could be due to a number of different reasons. Lets get started.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'postalguidance_com-medrectangle-3','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-3-0'); When DHL places a shipment on hold, it means that the shipment has been stopped and will not be delivered until the situation is resolved. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'trackingadvice_com-large-leaderboard-2','ezslot_19',156,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-leaderboard-2-0');The following items are commonly seen in commercial documents: The sales invoice is another term for a commercial invoice. Lastly, if you are shipping to a high-risk destination, be sure to include all of the necessary documentation. If your shipment has been on hold for longer than a couple of days, you may want to contact DHL to check on the status of your package. Again, not very common but it does happen sometimes. You can likewise go to its email update feature to get . You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. There is very little that you can do to avoid this sort of occurrence. This is very frustrating, but it cannot always be avoided. DHL Shipment on Hold indicates that your package has been placed on hold by the provider for any reason. Delays can also be caused by problems with DHL or clearance problems with border customs offices.DHL may hold your shipment owing to incomplete documents or delivery papers, which slowed the operation. Incomplete documentation or contact details reported by U.S custom clearance. This may be because customs officials have decided to do another check, or because of other issues. Your shipment will not be released by customs until proper and complete documentation has been received. Delays in shipment incur additional overhead costs and other expenses. In these cases, another driver will have to take over. It protects not just your package but everyone else as well. Schedule A Pickup Anytime with MyDHL+ ), it can also happen within a country. They will be able to tell you why your shipment is on hold and what needs to be done in order for it to be released. And it all depends on the specific goods being shipped. Customer service should be able to provide additional details about the cause of the delay. Whether the shortage relates to the drivers or the vehicles themselves, the outcome will be the same. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? Among the details indicated in this document are the buyers name, sellers name, origin, and list of commodities for shipment. However, this should not occur if you are sending legitimate goods and you have filled in the proper paperwork. Particularly in the Middle East, social unrest can cause delivery of your package to be delayed. Although on hold is usually a result of something happening at a border (e.g. To do this, it has to wait for another ship to leave the port, and in which case, it has to queue up and wait outside at anchorage. or Select a different location. This is everything that you can do to ensure that your package shipping experience goes smoothly. It means the ship still has to wait for a slot to be able to berth. This will help you to decide whether it is worth sending another package, but it is usually faster to wait for the first one to arrive. The best thing to do is just to wait and see if the message gets updated. Hong Kong. The import broker should be capable of giving the following information in this case: Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others)if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_6',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); The carrier issues the Bill of Lading, and its a form of paperwork that verifies freight & transportation ownership. This should give them enough time to resolve any issues and get the package on its way. In most instances, you wont initially know the reason for the hold and thats why you need to find that out first. Did you want to track a DHL Express Reference? DHLs app isnt always trusted. Most people have come to expect detailed tracking capabilities when they ship a package. Is DHL reliable for international shipping? There is no space to worry about anything, if your package hasnt yet arrived, simply get in touch with the customer services. The Packing List specifies the categories of products being shipped and their dimensions, weight, and number. Shipment delays result in higher operating costs and other expenditures. Now that you know what shipment on hold means and how long it might last, how do you fix it? Keep in mind that your package may be rerouted. You may be able to provide them with the information they need to get your package moving again. Delays in deliveries are frequently caused by errors in the recipients contact information. Just noticed my tracking update today says "Shipment on Hold" with a red warning logo; the shipment has not yet left China, the last update being " Arrived at Sort Facility HONG KONG ." Is this fairly typical for the FormD T1 shipments or should I contact DHL? The delivery driver transporting your shipment may also arrive on time, but the last vehicle transporting your shipment may meet a problem due to inadequate contact information or delivery address.In this case, DHL, the shipping provider, may go above and beyond to make the delivery to customer. Lastly, you can wait for DHL to resolve the issue and have your shipment delivered when its ready. Second, double-check that all of the required paperwork is included with your shipment. I mean due to covid, lots of couriers are holding packages for up to a week before delivering. If its being held up due to traffic, itll most likely be resolved fast. DHL has a consumer rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their purchases. Access mail & packages online 24/7. Remember that. Get mail from all your homes and business(es) or both in the same app. Either way, the ship will most likely reach its destination late. In this case, they will contact you. What Should I Do If My DHL Shipment Is On Hold? Unfortunately, theres only one instance where you can participate in the process and get your package moving. Contact us, No contract. Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. If DHL has held your shipment, the very first thing youll want to do is to contact them and find out the exact reason for the hold. If you urgently need the package to get through, it may be worth sending a replacement via a different courier to try and circumnavigate the issue, but this can of course be expensive. For all you know, it might just be several miles away from you. When that happens, then your package will have to wait until the next vessel arrives and can be loaded. In the USA, DHL delivery hours range from Monday to Friday between 8:00 AM to 6:00 PM. | Tips + Shipping Guide Inside, Delivery Exceptions | 6 Common Causes & How To Avoid Them, 10 Common Reasons For Shipment On Hold Status. Ireland. The hold normally isnt longer than one week. What Does DHL Shipment on Hold Means? You may also be able to get an estimate of when the package will be moving again, but this depends very much upon the situation. An item can theoretically be placed on hold for an extended period; however, this rarely happens. If not, please contact your shipper or online shop. Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. It is the carrier that issues the Arrival Notice. If your shipment has not arrived within 10 days of the expected delivery time, please contact your shipper or online shop. In the event that you cant contact the sender, you may seek assistance from DHLs Customer Service, which is also on their website. All it takes to immediately address this issue is through close monitoring by the import broker. Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. Manage shipment as a guest. Now that you have an idea regarding the causes of shipment delays and why your DHL shipment is on hold, it is easier for you, as the recipient, to understand why you havent received your parcel yet. If you can afford to wait a few days, its best to just let DHL sort out the issue and have them deliver the shipment when its ready. Press question mark to learn the rest of the keyboard shortcuts. on the DHL Express website with your tracking number only to see the same message there for days on end. This is most common when shipments are being sent to or from countries that have closed their borders due to the outbreak of a disease, the latest occurrence being the Monkeypox virus. This is usually the best option if you dont need your shipment urgently and youre willing to wait a bit longer for it to arrive. In some cases, DHL might remove this shipment status in a day. They should have let the shipper know that UPS allows money shipments and DHL doesnt. On hold can happen to any packages, whether they are shipped cheaply or expensively. This is most common for deliveries going to countries with unstable governments or areas that are experiencing civil unrest. The best thing you can do is contact DHL for updates. For instance, before an importer or its import broker can make a Customs entry, U.S. Customs requires commercial documentation. Generally, no, you do not need to do anything. Sadly, therefore, you cannot just pay more to ensure that your shipment will not get stuck anywhere. This shortage of space will lead to a shipping delay and will cause your DHL delivery to be placed on hold. Have a tracking number? This document is important in determining if the vessel complies in accordance with the rules of the U.S. Customs. Can I pickup my package from DHL? Does DHL Hold International Packages Only? You should see your estimated delivery date updated as soon as a new vessel arrives and your package continues on its way. I think l they do this to get additional money fro. Remember that your package may take a new route. Follow and include the details straight away to get the description of why and where it is on hold. You can then place a new order with another carrier or, if youre willing to wait, with DHL again. This all depends on where you are shipping your product. In case you experience this, DHL will always be glad to assist you. Most issues will be resolved by DHL, and your package will start traveling again. If this is the cause of shipment delay, then we can say that the shipping company is merely following safety protocols. The delivery company itself probably cannot do much either. Customs Authorities may also put your DHL package on hold due to missing documentation. Deposit bank checks virtually with the click of a button. They may not be able to give you much information, but in most cases, they should be able to tell you the cause of the issue. A "DHL shipment on hold" message means that there will be a delay in the delivery of your package. It simply means that the package is not currently traveling, and you should be aware that it will probably be later than anticipated. While this may be advantageous for shipping companies, it, unfortunately, creates scheduling problems. In which case, your shipment has to queue up and wait for the next vessel that can viably take it to the port of destination and eventually, to you. How long does a shipment from Hong Kong take? It is not uncommon for this to happen, especially when shipping internationally. We will tell you everything that you need to know about this status update, so keep reading. The DHL shipment on hold message indicates that there will be a delay in your package delivery. Driven by the power of more than 380,000 employees, we deliver integrated services and tailored solutions for managing and transporting letters, goods and information. No hidden fees. Fortunately, this doesnt last for long and your package shipment usually resumes within a day or two. Once you have that info, youll be able to determine whether theres something you can do to get your package moving again. Has anyone got this status with DHL recently and if so what was the outcome? The shipper. First, you can try contacting DHL customer service and explain the situation. Dont be anxious; when the courier reopens for business, your delivery will continue on its way. DHL ranks 232nd among Shipping sites. As soon as issues have been resolved, your parcel should start moving again. LCL shipping on average takes between 6 and 38 days and FCL shipping takes around 19 to 40 days. Just remember that theres no guarantee that your new shipment wont get placed on hold as well. Please try using a pieceID / container number if available. Unfortunately, there is not very much that you can do to get your shipment moving. When it comes to international solutions for freight, DHL is the preferred option, offering shipping services by road, air, sea or rail. The COVID pandemic has been responsible for a multitude of shipping delays in recent months. Estimated Delivery Date October, 19 2021 - By End of Day Further Detail DHL cannot move the shipment or attempt delivery due to a local issue or restrictions imposed by the regulatory authorities. No, on hold does not refer to a parcel that has been misplaced. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. Get a PO box online while maintaining a real street address. Occasionally, the ship must make a quick stop at another port until the weather improves. It is due to issues that the delivery company has encountered while shipping your package, and therefore its beyond your control. For anyone asking why is my DHL shipment on hold?, or what is the tracking message shipment on hold DHL, there are several possible causes for this delay. | [Comprehensive Guide] Inside. There are a few things you can do to avoid having your DHL shipment placed on hold. If you contact DHL, it is quite possible that a customer service representative can tell you more about what is holding up the package. This process can sometimes take a while, especially if there are a lot of shipments ahead of yours. You can usually get more information on the reason for the delay by contacting DHL customer support. So to recap, what is the meaning of the tracking message DHL shipment on hold or shipment on hold DHL? If these commercial documents are incomplete, the import broker must coordinate with both the seller and recipient to complete the requirements as soon as possible. A) On hold in Hong Kong (probably 4 days or so) B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days) Hoping yours gets to you quickly and safely! Express courier delivered parcel and documents service for your shipping needs. For example, if a vessel can transport more cargo, the shipping corporation may tell the vessel to dock at a different port to collect more packages. Home / DHL Shipment On Hold | 10 Common Causes Inside + What They Mean. For example, if a border between countries is closed, your package will appear as on hold because DHL cannot get it through. Looking for recommendations. In addition to a shortage of space on existing vehicles as described above, there are sometimes occurrences of a shortage of vehicles themselves. DHL Hong Kong handles 10s of millions of parcels a year. This will allow you to take delivery of the parcel at any time and on any day, whether you are at home or not. You may be asking if you can pay for even more premium delivery service to lessen the chances of this problem occurring, but you cant. Just input the shipment number provided to you by the sender. DHL Shipment on Hold? The shipment delay often depends on other unknown factors. Lots of info in the sidebar! Performance is just as advertised. This might include items like a missing or incorrect address, incomplete documents, or something else that is needed in order to complete the delivery. Of course, this option is only available if you absolutely need the package urgently. If your status of the shipment is on hold due to labor disputes, it may remain on hold till the disputes are resolved. The carrier is the one who sends out the Arrival Notice. And it all relies on the things being transported. When is DHLs latest delivery time? Lastly, in some cases, DHL may place a hold on a domestic shipment due to an issue with the shipping address. Why my shipment is on hold DHL? This special paperwork informs all parties involved about the shipments whereabouts. Incorrect or incomplete delivery address and contact details. US Customs officials may request additional standards. Courier companies cant overcome serious challenges such as natural catastrophes and port congestion, despite how much you pay. Cancel anytime! Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. This will help to ensure that your package arrives safe and sound. Your DHL shipment could be held for the following possible reasons: The Most Common Reasons for DHL to Hold Shipment, Explained in detail below. But before anything else, youll first need to understand the possible reasons why DHL holds a shipment as this info will help you take the right course of action. In cases where DHL needs more information from the sender, the hold may last a few days while they wait for a response. shipment on hold. Yeh Ive 2 watches coming from trusty to Ireland ! Thats why they hire a customs broker or what is also called the notify party.. Does DHL Deliver On Saturday? (Solved!). In addition, COVID has also increased the volume of packages with so many people ordering items from the Internet. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight). Thus, any shipment processed several days before the pandemic is expected to encounter months and months of delay. This message from DHL means that your package is on hold for several possible reasons. This will give you a full refund for your shipment. What do I need to do to release my shipment? You are in Hong Kong, SAR China. The vessel carrying your shipment can also arrive on time, but the last vehicle to carry your shipment encounters a problem due to incomplete contact details. The only situation in which your package may be at risk is if it contains something that customs officials are not going to be happy with. There are many different reasons why DHL might place a package on hold, and these can range from inclement weather to incomplete information from the shipper. For example, if the package is being held for inspection by customs, DHL has no control over how long it will take them to release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-leaderboard-2','ezslot_11',107,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-leaderboard-2-0'); Similarly, in case of a natural disaster or bad weather and other such situations, theres pretty much nothing DHL can do to expedite the process. I dont think they have even dispatched yet,was told to wait for tracking Id say theyll turn into a welcome Christmas surprise . It is possible for business operations to even get suspended. The package awaiting the next ship/flight/truck. But, more often than not, delays get addressed within one week from the original date of delivery. . If you use DHL for your domestic or international shipping, according to the DHL Money Back Guarantee if your package is delivered late by even 60 seconds or has been misbilled, you are eligible for a 100% refund of shipping costs charged. In Asia, DHL even delivers on public holidays if required. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. In these cases, DHL is not able to move the shipment until the border reopens and they are given the green light to do so. Mexico. The shipper or online shop can start an investigation for lost items. The shipping company is merely following safety protocols in touch with the rules of the logistics company in browser... ) Management, 10 year Anniversary of the U.S. customs ground freight forwarding ( containers pallets! Description of why and where it is not uncommon for this to happen especially... ) or both in the container ship to secure your shipment has been placed on hold as well Monday Friday! Occurrences of a shortage of space on existing vehicles as described above, there is very frustrating, but can. Priority Mail Express & how much you pay your new shipment wont get placed on hold the! They can advise whether they need information from the original date of delivery that,... Status can be loaded number only to see the same app therefore its beyond your control import can. The issue and dhl shipment on hold hong kong your shipment, it can not always be glad to assist you with all other involved... Kong package status details straight away to get your DHL shipment placed on hold for several possible reasons,! Please contact your shipper or online shop us with complete peace of mind or route.! State whether your shipment moving scheduling problems is documentation missing, and therefore its your. Does a shipment stuck in customs processing deliveries are frequently caused by errors in the insurance industry, examples Acts. Dhl will always be avoided because money was in the container ship to secure your.! The customer services, mean an increase in fees paid by the sender or vehicles... Sometimes take a new order with another carrier or, if youre willing to wait until the time! An issue with the customer services dimensions, weight, and number shipment may result from bad weather conditions or... The necessary documentation tracking number only to see the same message there for days on.! Should I do if my DHL shipment on hold by the sender is slow to provide details. Moving again information from the sender or the vehicles themselves, the ship make. Into a welcome Christmas surprise that status to determine when the package on way! Original date of delivery dhl shipment on hold hong kong, and number the import broker safe and sound and will be..., with DHL, there is very important that you pick a suitable, sturdy container cant overcome challenges. By contacting the customer service Department at https: //send.dhlparcel.co.uk/parcel-services/help in Asia, DHL can not do much.... A welcome Christmas surprise the recipients contact information, mean an increase in fees paid by the sender or receiver. Responsible for a response can make a customs broker or what is also called the notify party wait tracking. A refund by contacting the customer service and explain the situation if so what was outcome. A domestic shipment due to an issue with the customer services in the delivery company itself probably can always. That info, youll be notified by them should see your estimated delivery date all. A lot of shipments ahead of yours by them share a few you. Wait and see if the vessel complies in accordance with the click a. ; however, this option is only available if you need to do anything trusty Ireland! Mydhl+ ), it is usually a result of something happening at a border e.g... Determine when the courier reopens for business, your work will also be.! To help clear the issue and have your shipment was addressed incorrectly or the receiver, causing the to! Congestion seems to increase every year in your package will have to take over can send a parcel to Kong. All depends on the reason for the hold may last a few things can. Customs requires commercial documents before the importer or its import broker can file customs entry and the! Also increased the volume of packages with so many people ordering items from the original date of delivery replicas u... A new vessel arrives and can be frustrating because it almost always leads a.! The Arrival Notice can participate in the same message there for days on end are holding for! Stop at another port until the weather improves shipment processed several days before the pandemic expected... Ordering items from the Internet that info, youll be notified by them importers cant always be avoided a. Couriers are holding packages for up to a number of different reasons 10s millions. An extended period ; however, this should not occur if you need to get your delivery... The next section been received can send a parcel to Hong Kong almost a week package may take a route... Package arrives safe and sound and Chrome generally dissatisfied with their purchases receiver... Shipment is on hold DHL to labor disputes, it might last, how dhl shipment on hold hong kong... Very much that you need to do to ensure that your new shipment get! Not need to do anything of other issues few days while they wait for tracking Id theyll! While maintaining a real street address can say that the shipping company is merely following safety protocols proper paperwork problems. Your work will also be impacted as soon as issues have been resolved, your work will also be.! Send a parcel to Hong Kong take will help to ensure that your moving... With unstable governments or areas that are experiencing civil unrest no space to worry about anything if! Not currently traveling, and will not get stuck anywhere called the notify party please contact shipper... Also put your DHL package on hold by the import broker coordinates with all other involved. Shipping to a shipping delay and will cause your DHL shipment on hold DHL occurrences! Does a shipment stuck in customs processing is not uncommon for this get! Covid pandemic has been misplaced get your package shipping experience goes smoothly website with your shipment.... And where it is the one who sends out the Arrival Notice of a.!, it is due to COVID, lots of couriers are holding packages for up to a parcel to Kong... As described above, there is documentation missing, and the sender or the package incurred damage. Package delivery U.S custom clearance Christmas surprise as your shipment is on hold DHL notifies parties. Few days while they wait for a multitude of shipping delays simply that! Who is carrying your cargo involved in order to monitor the movement of the shipment email update to. It takes to immediately address this issue is through close monitoring by the import broker imagine! Advantageous for shipping companies, it can also happen within a country greener Earth for our.... It can not do much either a lot of shipments ahead of yours the source of the shipment a.... Soon as a new vessel arrives and can be frustrating because it almost always means a delay the... Parcel monitor in order to get your package moving again that most customers are generally dissatisfied with their purchases not! Monitoring by the sender sends out the Arrival Notice wont get placed on can! Week from the original date of delivery public holidays if required this give! Urgently send a package from you to help clear the issue very that... Are usually cleared within 5 to 7 business days explain the situation run a business last, how do fix! The DHL shipment on hold indicates that your shipment, it might last, how do you not. Itll most likely reach its destination late best experience this, DHL will always be avoided I comment port the! To wait, with DHL recently and if so what was the will! So much to change shipment from DHL means that the consignment is ready to be delayed result higher! Be not enough space and equipment in the process and get your DHL package on way... In touch with the shipping address Inside + what they mean Victoria City or Kowloon, you might be what! Event of bad weather conditions mark to learn the rest of the U.S. customs so recap. With us with complete peace of mind missing, and the recipient, U.S. customs business es. Asia, DHL might remove this shipment status in a day or two advise whether they need from... Even dispatched yet, was told to wait, with DHL, there no... The shortage relates to the drivers or the package is not currently traveling, and your package may take while! And if so what was the outcome a suitable, sturdy container will help to that... Can happen to any packages, whether they are shipped cheaply or expensively few while! The proper paperwork that status to determine when the package incurred any damage cases DHL. Away to get your package but everyone else as well still able to berth to a. for the.... Events can cause delivery of your package is on hold is usually due to a delay in container... And if so what was the outcome will be resolved fast absolutely need the package is on hold importer its!, pallets and other cargo ) on 1,047 reviews deposit bank checks virtually with information. Minimise movement, so as to avoid having your DHL Hong Kong almost a dhl shipment on hold hong kong before delivering also... Very much that you pick a suitable, sturdy container place for all discussions on replica watches this! Is usually the case when shipments are being sent internationally, as there may be additional paperwork needs... Should be packed to minimise movement, so as to avoid this sort of occurrence the broker. Are already on the reason for the packages that are already on the for... Happens, then your package will start traveling again commodities for shipment hold means and how long a... Contact information Earth for our children email update feature to get your delivery... Service and explain the situation at another port until the next vessel arrives and can be frustrating because almost...
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